Cummins unveils smartphone app

Cummins South Pacific has launched a new smartphone app that places a variety of information at its customers' fingertips

Drivers who rely on a Cummins engine will now find it easier than ever to get to their nearest Cummins branch or dealer, thanks to a new app just released by Cummins South Pacific.

The 'Cummins Power' app, which is available for both Android and Apple iOS devices, provides address and contact information for the Cummins dealer network along with around-the-clock access to the Cummins Support Centre. Warranty information and a searchable fault code listing, with definitions, is also provided.

The app uses the device's navigational capability to find the nearest Cummins outlet and then direct the driver to it.

According to Nick Gorgievski, a member of the Cummins South Pacific service operations team who also played a part in the app's development, the technology will enhance the relationship between Cummins and its customers.

"The app can be used as a service locator, finding the nearest Cummins branch or dealer to the vehicle location and then using the phone’s mapping function for routing to the facility," he says.

"This is just one of the features aimed at keeping Cummins customers connected, anywhere and at any time.

"Attention was paid to aspects such as the fault code and service centre search criteria to make sure that no matter where you are you can get the information you want. Even if out of internet range, the app can still be used by drivers who may be in remote country locations."

Cummins says it plans to build on the app's functionality, adding extra features in due course.

The 'Cummins Power' app is available as a free download from Apple's App Store and Google Play for Android devices.

Cummins unveils smartphone app

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