The Federal Chamber of Automotive Industries is urging Australians to click cautiously following the release of research showing up to 60 per cent of online search results connect consumers with retailers selling counterfeits.
A quarter of search engine queries in automotive parts and four other sectors returned potentially harmful sites in the first three results, according to research by intellectual property protection firm Incopro.
FCAI Chief Executive Tony Weber said counterfeit car parts endangered everyone.
“The advice of the industry is that customers should only trust vehicle parts acquired through the authorised dealer network.
“Through our Genuine is Best initiative we have seen counterfeit brake pads, wheels, steering parts, oil filters, air filters, spark plugs and bonnets. They fail, they shatter, they catch fire or they snap in half.
“They put road users in harm’s way.
“We aren’t talking about clothing or handbags here. Counterfeit automotive parts directly endanger lives,” he said.
The automotive industry has previously worked with online trading platforms to remove listings and ban sellers of the illegal counterfeits from their sites.
In September, the discovery of counterfeit spark plugs capable of causing engine damage were added to the list of fakes encountered by FCAI initiative Genuine is Best. Other dangerous fakes include counterfeit oil filters that do not filter oil, wheels that shatter in low speed pothole impacts, brake components containing asbestos and in one case, brake pads made of compressed grass clippings.
Genuine is Best offers a reporting hub for drivers, mechanics and any consumer who believes they may have been sold a dodgy vehicle part. Reports can be made at https://genuineisbest.com.au/suspicious-part-report/. All reports are taken seriously and followed up by both the relevant vehicle maker and the Department of Home Affairs.
The FCAI's Genuine is Best initiative focuses on the safety, performance and durability benefits delivered by genuine replacement parts.
Find out more at www.genuineisbest.com.au