Purchasing any piece of capital equipment is a significant investment for a business, and one that can have a long-term impact on the bottom line.
When it comes to maintaining this investment – equating to considerable costs over the lifetime of the vehicle – the approach to servicing, maintenance and parts replacement can affect a working asset’s overall longevity and value.
Achieving efficiencies in this space means getting the best value OEM support and return on investment from programs such as Isuzu Trucks’ Service Agreement support packages, according to Isuzu Australia Limited’s (IAL) Head of Aftersales, Brett Stewart.
“A key priority of quality aftersales support programs like these is to assist operators with managing the whole-of-life costs of a new truck.
“The Isuzu Essential Service Agreement offers coverage for essential scheduled OEM servicing, taking the guesswork out of future maintenance costs,” he said.
“This translates to no surprises ‘on the day,’ and makes repairs and maintenance budgeting more straight forward for transport reliant businesses.”
From July 1to September 30, 2024 Isuzu Trucks is helping new truck buyers by halving their servicing costs with a six-year Essentials Service Agreement package for the price of a three-year package – when they purchase selected N Series Ready-to-Work and N Series cab-chassis models.
Equating to an additional three years of Isuzu’s Essentials Service Agreement coverage free of charge, the arrangement helps Australian businesses maintain uptime and realise genuine operational efficiencies.
With the deal running from July 2024 to the end of September 2024 it now covers double the number of services on new, selected N Series trucks; the first six regular services up to six years, or 120,000 km.
Eligible N Series trucks purchased from an Isuzu dealership during the promotion period also come backed by Isuzu’s industry-leading six-year standard factory warranty (or 250,000km) covering cab-chassis, and three-year (unlimited km) warranty on body equipment (Ready-to-Work models). The offer also includes a generous six years of 24/7 unlimited roadside assistance.
“Our customers have their own businesses to attend to, so we’re inviting them to relieve what can be a major point of angst – servicing and maintenance,” Mr Stewart said.
“With this Isuzu Essential Service Agreement deal, you have a competitive upfront cost for the business that comprehensively takes care of the servicing requirements for the first six years of ownership.
“This helps to manage the unexpected and streamline operations and to ensure the absolute best return on the purchase of the vehicle.”
As newly-released research from the Future of Trucking Report shows, a large proponent of truck owners see the benefit in a service agreement as part of their ownership package (41 per cent), while 65 per cent of truck owners prefer genuine OEM parts for replacement.
“Electing to use an authorised Isuzu dealership and genuine OEM parts will ensure you’re receiving all the associated benefits such as factory trained technicians reliability, longevity, and peace of mind,” Mr Stewart said.
Isuzu’s N Series range offers versatility and adaptability, with models spanning 4500kg Gross Vehicle Mass (GVM) (suitable for use with a standard car licence) trough to 8700kg GVM models and takes in the pre-built Ready-to-Work range of trucks, specified for a number of trade applications.
“Commercial and domestic industries are currently in high demand, especially tradespeople and their associated capital equipment,” said Mr Stewart.
“So, in purchasing one of Australia’s most popular light-duty truck models, with three years of our Essentials Service Agreement and receiving an additional three years on top, is a compelling offer for new truck owners to consider.”