Heavy Automatics upgrades to Isuzu Truck
When this company’s ute got too small they opted for an Isuzu Servicepack XEstablished in 1990, Heavy Automatics operates workshops and dealerships in most major cities in Australia. The crew at the Brisbane branch specialises in Allison Transmissions products, which are widely used across commercial vehicles, such as heavy-duty vehicles in varying industries such as bus, waste, firefighting, construction, military and other specialty applications.
Having worked for Heavy Automatics for over 12 years, Service Manager Brendon Clunie manages the dispatch of their 24-hour breakdown service.
“We do field service daily and are very metro-focused,” said Brendon.
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“Rain or shine, we service pretty much all of Queensland and the upper half of northern New South Wales.
“We’ll drive everywhere; from metro highways to rural off-roads and even to mine sites.”
Supporting their operations, is the versatile Isuzu NLR 45-150 Servicepack X, recently purchased from Brisbane Isuzu.
Explaining the truck purchase Brendon said: “We wanted a step up to something a little bigger from the ute that we currently use for field service.
“When we receive a call for breakdown assistance, we carry pretty much everything from general tooling to 120 litres of automatic transmission fluids that we need to help keep the vehicle going.”
Brendon believes it’s the features of the Servicepack X that makes the truck the perfect transport solution for those in the business of servicing breakdowns.
“Having a fully enclosed toolbox helps us keep everything secure,” Brendon said.
“Some of our crew travel overnight, so it is great having all their tools sitting inside for security.
“The truck also has that extra bit on the back where we can put the transmission and take it to a site if we need to, so it really is the ideal truck for us.
“Besides, there really isn’t any other vehicle manufacturer who offer this type of vehicle.”
With a gross vehicle mass of 4500kg, a gross combination mass of 8000kg, a power of 110kW at 2800rpm and a torque of 375Nm at 1600–2800rpm, the NLR 45-150 Servicepack X is the ideal step up from a ute.
“Our Isuzu is a structurally sound truck, and it looks good too,” Brendon added.
The Heavy Automatics field crew is passionate about getting drivers safely back on the road because the team fully understands the implications of downtime and how it affects every client.
“Downtime really is a massive issue.
“When a vehicle is not in service, it affects the business’s ability to earn an income,” said Brendon.
“Reliability is the top priority for us, which is one of the main reasons why we chose the Isuzu NLR 45-150 Servicepack X,” Brendon said.
Brendon believes that the future will undoubtedly get busier for the Heavy Automatics crew, and they’re looking at a certain tried and tested truck brand to continue transporting their crew and equipment.
“The Isuzu trucks all come with a good structural and robust build, and they’re also reasonably priced.
“Our business is growing, and I am confident we will look to purchase more Isuzu trucks in the future,” Brendon concluded.
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