It’s no secret that the launch of the new-generation Scania was a great success. But few realise the full extent of the efforts behind keeping the truck a secret from competitors, journalists and enthusiasts. But this was the long-term mission for security adviser Stefan Fagerlund and his colleagues. "Our risk analysis has resulted in such things as sobriety tests on drivers as well as new logistics processes at supplier printing plants. We have been involved in this work together with security coordinators and project managers throughout the whole Scania company," Stefan said. The main objective has been to set up systems concerning how information owned by Scania must be handled. "We don’t want to be regarded as people who get in the way of the smooth flow of the business, or someone who causes problems. Our aim is to protect Scania’s information and to safeguard assets and reduce risks as far as possible." From the beginning, the focus was on keeping the truck design secure and for the most part secret. Stefan and his colleagues then mainly worked with IT security when sending sketches and illustrations via e-mail both internally and also via suppliers who handled the information remotely.
"If you just understand the importance of a password on a USB memory stick, protecting files with passwords and to send the information with encrypted e-mails, the risks are reduced dramatically," he said.
During later stages, when truck models and real vehicles began circulating, the IT security job was to support different projects in protecting the novelty value before the launch. “We have visited a large number of suppliers, attended film productions, photo shoots, sales training and test driving in several countries.
"In addition to sending files safely, they have been helped with the logistics of the finished material. It is extremely important to bind brochure pallets, put top layer with the image side down and use sufficient cargo cover. “The suppliers have gained increased knowledge regarding information security, which they can benefit from in other contexts". Six times the new trucks were running around without their camouflage before the launch. On these occasions, usually for filming or photo shoots, it was more important to think about the big picture during transport to and from the event and storage while there. "We must always have an alternative way to return if anything or anyone is approaching. We actually crawled in the bushes with binoculars," smiles Stefan. According to Scania, the work was extremely successful. Not one picture of the real vehicle was published before the launch. However, about 30 incidents were identified, which could have led to security problems. “For example when unauthorised persons have appeared at the test driving arena unexpectedly, or when a camera-equipped drone suddenly approached a film shoot.” Stefan stresses that this kind of protection has become much harder nowadays when everyone has a mobile phone with camera, and drones can be bought by anyone. Stefan says that he probably has had one of the most interesting jobs at Scania. "It feels good to have been raising awareness of these important issues throughout the company and with help from this truck launch, we have been able to demonstrate the importance of information security," says Stefan.
"And of course, I am proud to have been part of the successful launch".