Hino Customer Care Centre opens

Hino recently opened an in-house Customer Care Centre to better serve its customers

Hino Australia has opened its own in-house Customer Care Centre, becoming the first distributor for the brand worldwide to do so.

Housed in a purpose-built centre at Hino Australia's head office in Sydney, the Customer Care Centre serves as a prime contact point for customers reaching the company via phone, email and social media channels.

Hino Australia General Manager, Brand and Franchise Development, Bill Gillespie, says the new centre marks and important step in Hino's journey.

"As part of our investment in customer support and our growing Hino Advantage suite of business solutions, the new Customer Care Centre is possibly the most vital addition to our offering," he said.

"The Customer Care Centre is more than a call centre; it is a complete support solution for all our customers and their businesses through every stage of truck ownership.

"Being able to accept and respond to all enquiries within the walls of our head office represents the ongoing focus that places our customers at the centre of our operation.

"The advantage for businesses is connecting them directly to the nerve centre of Hino knowledge and the peace of mind that we have the solutions to keep them on the road for longer."

The Hino Customer Care Centre features extended opening hours from 8:30am to 8:00pm AEST Monday to Friday and can be contacted on 1300 01 HINO (1300 01 44 66) or via www.hino.com.au/care-centre/.

Hino Customer Care Centre opens

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