Daimler Truck and Bus has announced that leading United States Daimler Trucks dealer Velocity Vehicle Group will become a key partner in its Australian dealer network, pending completion of formal approval processes.
Velocity Vehicle Group is one of the largest Daimler Trucks dealer networks spreading across 36 dealership locations in major US markets.
Pending successful completion of its acquisition targeted for the first half of 2021, Velocity Vehicle Group will take-over all Daimler Truck and Bus sales and service dealerships currently operated by the Eagers Automotive group across Australia.
Daimler Truck and Bus President and CEO, Daniel Whitehead, thanked Eagers Automotive for its partnership during a time of growth for Daimler commercial vehicles.
“We have achieved a lot together and I wish them all the best for the future,” he said.
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Just like its US operation, Velocity Vehicle Group’s Australian network will only sell and service commercial vehicles, with a firm focus on the unique needs of truck and bus customers. It will also exclusively represent Daimler brands Mercedes-Benz, Freightliner and Fuso.
Mr Whitehead said he is excited that Velocity Vehicle Group will be supporting its brands in key markets across Australia.
“We are extremely pleased to work with a group that has such an incredible track record with Daimler Trucks in the United States which consistently delivers on a core commitment to commercial vehicle customers,” he said.
“Daimler currently has the best and most advanced cab-over and conventional trucks in Australia, and they will now be sold and supported by a strengthened dealership network of equal calibre,” Mr Whitehead adds.
Co-Presidents of Velocity Vehicle Group Brad Fauvre and Conan Barker stated: “We could not be more excited to have the Australian Daimler dealerships of Eagers Automotive join the Velocity team.
“We have seen the dedication of everyone at each dealership, and we know that together with their US VVG colleagues, we will be able to deliver world-class service to the Australian truck market. We look forward to getting to know every customer and employee as we execute on our mission of Speed, Value and Trust for all of our Australian customers.”
The Velocity Vehicle Group move follows a raft of Daimler Truck and Bus Australia network improvements including the addition of RGM Maintenance and Tristar Truck and Bus groups, the expansion of the Mavin Truck Centre network footprint and the Elite Support initiative further boosting customer satisfaction at several dealerships.
Daimler Truck and Bus Australia Aftersales and Network Operations Director, Greg Lovrich, says the significant investment of Velocity Vehicle Group represents a big step forward.
“We have long admired the Velocity Vehicle Group as a shining example of a best-practice commercial vehicle dealership network in a market where Daimler is number one and excellent customer service is critical to doing business,” he commented.
“Velocity Vehicle Group knows what it takes to provide the kind of service that truck and bus customers expect from Daimler and we are thrilled about the commitment it is making to the Australian market,” Mr Lovrich added.
Daimler Truck and Bus Australia is represented by 55 sales and service dealerships across Australia.
It is solely focussed on trucks and buses as a stand-alone entity, having separated from the local Daimler passenger car and van business in 2017.