Isuzu rolls out refreshed service plans

Isuzu Trucks Australia has announced a revised service agreement structure, with the new Isuzu Essentials plan joining Isuzu Essentials Plus (formerly Isuzu Priority One), Isuzu Total (formerly Isuzu Priority Total) and Isuzu Heritage (name unchanged).

The new Isuzu Essentials plan has an upfront payment option and is tailored to first time or returning Isuzu truck owners purchasing new trucks, offering predictable costs for the first three regular services up to 36 months or 60,000km, whichever comes first.

IAL's National Service Manager, Brett Stewart, said the new product gave Isuzu owners yet another option for a stress-free ownership experience.

"We've seized the opportunity to introduce Isuzu Essentials as a no-fuss, stress-free option for customers buying new Isuzu trucks," he said.

"It represents excellent value for new owners keen to reduce their downtime, bolster productivity and retain resale value."

Isuzu says its service agreements give truck owners full transparency when it comes to ongoing maintenance costs, eliminating surprises at service time and assisting with business cash flow.

They can also ensure trucks are maintained according to OEM requirements, providing peace of mind that crucial business assets are being looked after correctly, whilst also assisting operators with Chain of Responsibility compliance.

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The following service agreements are on offer:

• Isuzu Essentials – for customers with new trucks, with an upfront payment covering the first three regular services up to 36 months or 60,000km.

• Isuzu Essentials Plus – offers truck owners a range of additional inclusions such as filter replacement, lubricants, wiper blades, light globes, fuses and fan belts, on a monthly payment plan.

• Isuzu Total – available for newly purchased trucks only; this is Isuzu's most comprehensive monthly payment service agreement. In addition to Essentials Plus staples, Isuzu Total offers truck owners coverage with engine, transmission, driveline, brakes, suspension and electrical componentry replacement. Isuzu Total also offers customers extended add-on options like Extended Care, Extended Assist and after-hours servicing, amongst a suite of other useful options like car hire and glass coverage.

• Isuzu Heritage – caters to customers with Isuzu trucks that are over three years old or that have clocked over 100,000 km, offered on a monthly payment plan. Covers service basics such as lubricants, valve adjustments, wheel bearing repack and fault code checks, also giving access to Isuzu's Best Value Parts range.

Mr Stewart said the right service agreement plan could assist truck owners to reduce costs over the long-term.

"Service agreements can help businesses avoid lengthy downtime, unnecessary repairs and general wear and tear on critical parts and componentry, while also providing a clearer picture of whole-of-life costs," he said.

"Having an OEM-backed service history can also assist with retaining a healthy resale value when you're ready to update."

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