Isuzu techs hit the pits

Isuzu's ambition to create an industry-leading service environment starts with its people and extends to nurturing talent across the national network, including dynamic opportunities for staff to elevate their potential.

An enhanced training program for service technicians working at Isuzu Trucks dealerships around the country encompasses a range of hands-on opportunities, including a once-in-a-lifetime experience involving the Repco Supercars Championship.

In 2024, Isuzu’s Supercars experience for technicians is up and running with the help of PremiAir Nulon Racing, who’s on-track performance is providing inspiration for established and apprentice technicians alike.

This year, a total of 16 Isuzu technicians are joining the PremiAir Nulon Racing team at events during the 2024 Repco Supercars Championship calendar and at the team’s headquarters situated on the Gold Coast.

In charge of overseeing this high-octane experience is IAL’s National Service Technical Manager, Brenton Cook, who explained the ethos behind the annual program.

“At the end of the day, we’re the number one truck seller in Australia and we want to be leading the pack not only with fantastic products, but also in aftersales, where our technicians form an integral part of the team,” said Mr Cook.

“With almost 100,000 Isuzu trucks in operation on the roads over the last 10 years, the need to attract and retain talented technicians into our industry has never been greater.

“The goal of these training programs is to foster some of the best talent for our dealer network, and see all the benefits of this type of hands-on learning flow-through to support our customers.”

Those chosen to participate in the experience were elected via a nomination process for showing a high level of dedication and support to their Isuzu dealership and customers.

The 16 technicians will assist PremiAir Nulon pit crew with general operations, while being fully immersed in the high stakes environment of running repairs and service on race cars against the clock.

For hosts PremiAir Nulon Racing, having an extra set of hands and some added enthusiasm is a welcome addition, according to Chief Mechanic, Andrew Bell.

“It’s a great opportunity to gain hands on experience, ask plenty of questions, and get full exposure to what’s involved in the operation of a Supercars team,” said Bell.

“Some of the technicians we have hosted have converted the experience to a full-time position within the industry, but this is more about generating enthusiasm to continue their work in what is a critical aspect of the heavy-vehicle sector.”

PremiAir Racing has hosted two technicians at race events this year already – in Darwin, Townsville and Sydney – plus two technicians at the team workshop following those rounds.

Technician Zac Spalding from Blacklocks Isuzu in Wodonga said he was thrilled with the chance to learn the ropes.

“Just the speed and everyone knowing what to do throughout the weekend was really exciting to be a part of,” Zac said.

“The team works quickly, but precisely, and there is constant communication between everyone to ensure that things run smoothly.”

Likewise, apprentice technician Rochelle Magnussen from Brisbane Isuzu Stapylton was geared up for the experience, noting that preparation was a key lesson learned for keeping the race team ticking.

“The biggest thing I took away from the opportunity was how planning makes everything far more straight forward,” Rochelle said.

“I can definitely apply things I got to experience, maybe not at the same pace as at the racetrack, but certainly to improve how I approach my workday back at the dealership,” she added.