With the introduction of the Heavy Vehicle National Law getting off to a faltering start in February, former CEO Richard Hancock then resigning in mid-March, and the on-going and highly charged backdrop of high-profile heavy-vehicle maintenance and safety issues, 2014 has been a big year for the National Heavy Vehicle Regulator.
On Friday (December 19) the CEO of the NHVR, Sal Petroccitto, who replaced Mr Hancock, issued a message to the Australian truck industry and government stakeholders to thank them for their on-going support through the year.
While the dream of achieving a truly unified and national set of laws and regulations for heavy vehicles is largely still just that – a dream – the NHVR says it's made significant changes to enhance the operation of the road transport industry and ultimately promote the industry's future growth.
The full message is as follows:
The NHVR Board and I wanted to take this opportunity to thank all our industry and government stakeholders for your support and commitment throughout 2014.
Since commencing as Chief Executive in May, I’ve been witness to the hard work and dedication of the entire NHVR team and I’m very proud of what we have achieved.
My early priority was to stabilise the access function and we have, hitting a fantastic target of 90% of valid permit applications through our system and delivered to road managers (state and local governments) for assessment within a day.
We’ve established the AccessCONNECT Program and are on track to design and implement a national access business model, built upon a responsive and consistent policy framework, lean and practical process flows and a user-centred, integrated online system.
We also continue to deliver great results in our other customer service functions of PBS, NHVAS and vehicle standards, with policy and operational improvements often guided by your feedback and input.
We have restructured our organisation to better clarify our customer service and strategic functions and facilitate industry and government partnerships for reform.
With recruitment underway for three new executive directors, we’re laying the foundation for an NHVR leadership team that comprises the best available skill, expertise and experience to drive regulatory reform and growth of Australia’s heavy vehicle industry.
I sincerely hope you enjoy the Christmas break with family and friends. We’re on deck next week, but will be taking a short break over the holidays and will be back to full operations from Monday, 5 January.
Stay safe on the roads and we're looking forward to working with you in 2015.
Sal Petroccitto
Chief Executive
National Heavy Vehicle Regulator
The NHVR office will be closed from Thursday, December 25, until Friday, January 2, during which time it will not be processing or issuing any permits or applications. Applications can still be submitted via internet, email, fax or mail.
The NHVR's Contact Centre will be closed on the national public holidays but will be open on all other business days from 7am to 5pm (Queensland time).
Full operations will be resumed by the NHVR from Monday, January 5.
For more information call 1300 696 487 or visit www.nhvr.gov.au.