PACCAR announces dealers of the year

Kenworth Dealer of the Year, Brown and Hurley Caboolture is Brown and Hurley’s latest full-service dealership, opening its doors in 2015.

The award was presented at PACCAR’s annual dealer event with Brown and Hurley Kenworth DAF Caboolture being announced victors among PACCAR’s 93 locations across Australia, New Zealand, and Papua New Guinea.

The Kenworth Dealer of the Year accolade is awarded to the dealership with the highest ranking across five main areas: customer service, truck sales, finance and leasing, parts support, and overall dealership performance.

At the awards ceremony, PACCAR Australia’s Managing Director, Andrew Hadjikakou, applauded the Caboolture dealership for its outstanding performance and unwavering commitment to customers.

“In an extremely competitive and challenging environment, customers continue to expect more from dealers,” he said. “Brown and Hurley Kenworth DAF Caboolture has not only excelled in meeting these expectations but it has also gone above and beyond in providing the highest standards of customer service and professionalism.

“Caboolture’s continued investment in its people and facilities is exemplary, offering customers the latest products and services and industry know-how, all the hallmarks of a leading PACCAR dealer and setting an excellent example for the industry.

“Highly deserving of this award, on behalf of PACCAR Australia, I would like to congratulate everyone at the dealership for their hard work and dedication, and I know they will enjoy continued success, upholding their exemplary standards for years to come,” said Mr Hadjikakou.

Newly appointed Caboolture Dealer Principal, Dylan Hurley, dedicated the award to outgoing Dealer Principal, Darryl Evans, thanking him for his leadership and overall contribution towards the success of the dealership.

“On behalf of the entire Caboolture team, it is with great pride that I accept this award, and we are especially honoured to be recognised as the top-performing dealer by Australia’s leading heavy-duty truck manufacturer,” he said.

Meanwhile, Kenworth DAF Adelaide has been named the 2022 DAF Dealer of the Year. This is the first time Kenworth DAF Adelaide has been awarded the accolade since its introduction in 2002.

The DAF Dealer of the Year award was presented to Kenworth DAF Adelaide Managing Director, Jonathan Crawford. The award acknowledges dealer performance across all areas of the DAF business and recognises excellence in truck sales, parts sales, service, finance, and overall customer support – all areas in which Kenworth DAF Adelaide excelled throughout 2022.

Kenworth DAF Adelaide is situated on a large 12-acre site, boasting the latest, state-of-the-art truck sales, truck rental, service and parts facilities, making it one of Australia’s most advanced truck dealerships.

Andrew Hadjikakou presented the Dealer of the Year trophy, congratulating Jonathan for this superb achievement to win the hotly contested DAF award and crediting the team for its outstanding performance.

“In a year that still showed remnants of the pandemic and presented challenges due to global supply chain issues, Kenworth DAF Adelaide continued to not only exceed expectations, but also demonstrated the team’s drive to deliver an excellent customer experience in service and support to our DAF customers,” said Mr Hadjikakou.

Jonathan Crawford was delighted his team won the award, saying: “Despite a challenging year, the result is worth it. I couldn’t be more proud of the entire team across our three locations for going that extra mile every day.”

Kenworth DAF Adelaide, also known as CMV Truck Centre, is part of the CMV group. CMV Group is a fourth-generation family-owned business established in 1934, employing over 1600 people in South Australia and Victoria.