PACCAR Parts Celebrates 50 Years

“PACCAR Parts is thrilled to celebrate this 50-year milestone,” said Laura Bloch, PACCAR Parts General Manager and PACCAR Vice President. “The success of our division is due to the outstanding contributions of our employees and dealers who deliver exceptional support for our customers every day.”

PACCAR Parts’ first Parts Distribution Center (PDC) opened in 1973 in Renton, Washington, and paved the way for additional facilities across the United States and then the world. Today, PACCAR Parts operates 18 PDCs on four continents, providing 3.4 million square feet of distribution capacity.

Damian Smethurst, PACCAR's recently-appointed Managing Director continues: “Here in Australia we have two PDCs, located in Brisbane and Bayswater VIC, and 60 dealers who are loaded with over $120 million of spare parts inventory. Our dealers are dedicated to supporting the more than 50,000 Kenworth and DAF trucks currently registered in Australia.”

As PACCAR Parts PDCs evolved to improve the customer experience, the global dealership networks expanded from approximately 180 locations in 1973 to more than 2300 locations today. These investments by PACCAR Parts and Kenworth, Peterbilt, and DAF dealerships have improved access to product, reduced lead time, and increased opportunities for service.

“No one is better located and qualified to support your fleet of trucks and trailers than PACCAR Parts and the PACCAR Dealer network. And that support continues to expand every year via our growing number of TRP Parts and Service locations.

"There are now 14 TRP stores across Australia and New Zealand that are making it even easier for you to access the right parts and service you need to support you fleet,” said Mr Smethurst.

In conjunction with strong suppliers and business partners, PACCAR Parts’ employees have introduced innovative service-driven programs to increase vehicle uptime and satisfaction.

“We are proud that our tradition of being a world-class provider and a trusted partner is 50 years strong,” said Mr Bloch. “We’re already looking ahead to expanding new technology and exemplary service support for our customers in the 50 years to come.”

As global distribution expansion continues, PACCAR Parts said it will continue to drive customer service, technical support and productivity to new levels by delivering excellent supply chain performance and increased product availability.