Truck drivers tired of safety breaches
Fatigue the most common complaint to NHVR hotlineFatigue-related complaints are the most common call to the NHVR's Heavy Vehicle Confidential Reporting Line. The line, which was set up in July last year, is answering around 115 calls a month, and responding to more than 65 reports of non-compliance nationwide every month.
The Heavy Vehicle Confidential Reporting Line enables drivers and parties in the heavy vehicle supply chain to pass on information about possible breaches of the Heavy Vehicle National Law.
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Between October 2018 and January 2019, 505 calls were received, the feedback generating 289 new reports. Almost one-third of these were fatigue concerns, with 25 per cent relating to business practices. Concerns with mechanical safety (20 percent) and load restraint (14 per cent) were the next most commonly reported issues.
To date, the Heavy Vehicle Confidential Reporting Line has been operated independently, however, from March 1 calls have been answered by a special unit within the NHVR.
The new operating hours for the reporting line are 7:00am to 4.30pm (AEST) Monday to Friday, which covers 90 per cent of all current calls.
Anyone with a safety concern can anonymously phone the service on 1800 931 785 free from any landline in Australia (and via some mobile providers).
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